Why Choose Flowers Kentish Town for Flower Delivery in Kentish Town?

Returns, Refunds & Feedback for Flower Delivery Kentish Town

Our Fresh Flowers Guarantee in Kentish Town

At Flower Delivery Kentish Town, we are passionate about delivering only the freshest, highest-quality flowers to every home, office, and special event in our local community. As a trusted Kentish Town florist, we stand behind our commitment to providing vibrant, beautifully arranged flowers that last. Your satisfaction with our service and products is our top priority.

Damaged-on-Arrival Policy

We take great care to ensure your floral arrangements arrive in pristine condition. However, should you receive flowers that are damaged, wilted, or not as described upon delivery in Kentish Town, please notify us as soon as possible—ideally within 24 hours of receipt. We kindly ask you to retain the flowers, all packaging, and, if possible, take photos so we can resolve the issue swiftly. Your feedback helps us maintain our high standards of quality control.

Freshness Window

We promise a minimum five-day freshness window for all our flower arrangements delivered in Kentish Town, provided they are cared for according to included instructions. If your flowers begin to deteriorate significantly before this period, please contact us promptly with details, and we'll be happy to review your case. Our aim is to ensure you always enjoy the lasting beauty and scent of fresh flowers in your home or workplace.

Refunds and Replacement Options

If you experience any issues with the freshness or appearance of your flowers that fall within our guarantee, we offer flexible solutions to make things right. Depending on your preference and the specific situation, you may be eligible for either a full refund or a replacement arrangement delivered at the earliest opportunity. Every case is handled individually, and we are committed to resolving matters quickly, fairly, and to your complete satisfaction.

Complaints and Feedback Process

We value feedback from all our customers and see it as an opportunity to improve. If you have a complaint about your flower delivery, or if our arrangements have in any way fallen short of your expectations, please reach out to us as soon as possible. Our friendly local team investigates each complaint thoroughly and will work directly with you to resolve concerns. You can expect clear communication and compassionate, efficient service every step of the way.

Your Trusted Local Florist in Kentish Town

Flower Delivery Kentish Town has deep roots in the local area—serving both households and businesses throughout Kentish Town with pride and integrity. Your trust is at the heart of our business, and we remain dedicated to upholding the highest standards in customer care and flower quality. Thank you for letting us add a touch of natural beauty to your celebrations, condolences, and everyday moments.

Top Products


Get In Touch

Please fill out the form below to send us an email and we will get back to you as soon as possible.

Company name: Flower Delivery Kentish Town
Street address:
E-mail: [email protected]
Opening Hours: Monday to Sunday, 00:00-24:00
Website: flowerdeliverykentishtown.co.uk

Description: Discover our fresh flowers guarantee, refund, and returns policy at Flower Delivery Kentish Town. Learn about our process for damaged flowers, freshness window, and handling complaints. Trusted local florist serving Kentish Town households and businesses.

About Us | Accessibility Statement | Contact Us | Cookie Policy | Corporate Accounts | Delivery | Flower Care | Guarantees | Modern Slavery Statement | Payment | Privacy Policy | Returns And Refund | Sustainability | Terms And Conditions | Track Your Order | My Account | Order History | Returns | Blog | Sitemap

Copyright © . Flower Delivery Kentish Town. All Rights Reserved.

Payments powered by Stripe (Pay with Visa, Mastercard, Maestro, American Express, Union Pay, PayPal)
Order Now - Same Day Delivery